Live chat web widget for instant customer support

Adovvy’s AI live chat software puts industry-trained agents on the website to answer every visitor instantly, by text or voice, and guide each one to the right product.

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Global brands use Adovvy

  • Johnson & Johnson
  • Nestlé
  • Shell
  • The World Bank
  • Asian Development Bank
  • UNICEF
  • Smart Dubai Government
  • Hyundai
  • Master MoltyFoam
  • Master Celeste
  • MoltyHome
  • Offisys
  • BeBy
  • Celeste Home Fashion
  • Omoda Jaecoo
  • The College Tour
  • iCaur

Natural conversation from the first message

AI live chat software built for natural questions and natural answers, with no scripts.

  • Free-text conversation, no quick-reply menus

  • Live chat customer support that answers within 10 seconds

  • 10+ languages, matched to the visitor

  • Photos understood: products, damaged deliveries, receipts

Voice shopping, built into the website.

No queue, no hold. Voice AI agents answer the moment a shopper speaks.

  1. Engage

    An AI voice agent for customer service keeps mobile visitors in the conversation.

  2. Advise

    Adovvy’s voice AI solutions give clear product advice 24/7.

  3. Convert

    The voice-enabled customer support also adds products to the cart when the user asks for it.

Tap to talk to the store.

From question to checkout, inside the chat

Live chat integrations turn answers into actions a basic customer support bot can’t take.

  1. Recommend

    As an ecommerce chatbot platform, Adovvy asks the right questions before recommending anything.

  2. Convert

    Can also reduce the abandoned cart issue, as it guides the visitor to the cart within the same conversation.

  3. Book

    Booking appointments and visits also gets easier with Adovvy’s dedicated AI specialists like booking specialists.

  4. Support

    24/7 customer support chat service that stays active even in off hours. Now the customers get instant answers even when the team is not there.

An online chat widget that matches the brand tone

Each brand gets an AI agent for customer service with its own look and tone.

  • Colors, logo, launcher and greeting set to the brand
  • Tone set from formal to friendly, in the brand’s own vocabulary
  • Built for mobile first, consistent on desktop
  • Installs on Shopify, WooCommerce, BigCommerce, Magento and more

Every chat, a growth signal

A web widget live chat that converts, resolves and brings customers back.

Conversion increase
34%Conversion increase
Fewer support tickets
58%Fewer support tickets
Higher repeat purchases
22%Higher repeat purchases

AI live chat software trained for every industry

Most companies using chatbots for customer service start from a blank bot. Adovvy’s web agents arrive already trained on industry data.

  • Retail and ecommerce
  • Beauty and skincare
  • Automotive
  • Mattress and sleep
  • Consulting and services

Beyond AI web agents

The industry-trained agents behind the AI live chat software also run on other channels.

Frequently asked questions

What is a web widget live chat?

A web widget live chat is a chat window built into a website, where visitors ask questions and get answers in real time. Adovvy adds an industry-trained AI agent to that window. The agent answers by text or voice, recommends products and adds them to the cart.

How does Adovvy compare to the best live chat software?

Most of the best live chat software is built to connect visitors to staff faster. Adovvy handles the conversation itself, from product questions to checkout, 24/7. Staff step in only when a person is the better answer.

What matters when choosing the best AI customer service software?

The best AI customer service software answers accurately for the industry, takes action instead of only replying, and hands over to a human when needed. Data security and brand control matter just as much. Adovvy is built around all of these: industry-trained agents, cart and booking actions, and team-set handoff rules.

How is Adovvy different from the best Shopify bots?

Many of the best Shopify bots stop at order status and FAQs. Adovvy also advises shoppers before purchase, adds products to the cart by text or voice, and guides checkout. Every answer draws on live catalog and order data from Shopify.

Is Adovvy a good chatbot for small business?

Adovvy is more than a scripted chatbot for small business. Small teams get the same industry-trained agents enterprise brands use, with guided setup and no developers needed. Answers stay available around the clock, even when the team is offline.

Preview Adovvy on any website

Skip generic live chat website examples and preview Adovvy on the business’s own website.

Book a demo

Tell us where your customers talk to you. We will show you the workforce that fits.

Expect a reply from the Adovvy team within one business day.