Unanswered messages
32unread
messages
All replied in seconds
AI customer experience.
Powered by an industry-trained
AI workforce
Every message. Every call. Every sale. Handled 24/7
- Web chat
- Website calls
- WhatsApp
Instagram
Messenger- Kiosks
- Humanoid robots
Example
Trusted to power better customer experiences.
If you don’t answer, your competitor will.
Adovvy replies in seconds, so the customer who asks you buys from you.
Unseen replies
5unanswered
DMs
All replied in seconds
Missed calls
3missed
calls
All answered live
Website inquiry
12unanswered
inquiries
All replied in seconds
52 conversations waiting
An AI customer experience platform built around a workforce, not a bot.
Instead of one general chatbot, Adovvy deploys industry-trained AI specialists across support and customer success.
One workforce. One memory. Every channel.
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Hyper personalized chat
Every reply tailored to each customer’s history.
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Website chat agent
Engages and converts visitors into buyers, 24/7.
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AI voice chat
Real-time AI voice conversations, right on your website.
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AI for WhatsApp
Sell and support where customers already chat.
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AI social media responder
Every DM and comment answered in seconds.
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AI voice calls
Every call answered instantly, no hold, no queue.
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Multilingual support
Speaks each customer’s language like a native.
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Vision AI
Understands photos, screenshots and labels in seconds.
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Product discovery
Helps shoppers find exactly what they are looking for.
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Lead qualification
Find your ready buyers among casual browsers.
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Store finder
Points customers to the nearest store instantly.
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Product advisor
Guides every shopper to their perfect match.
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Comparison
End the tab-switching, compare everything in chat.
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Upsell
Right add-on, right moment, bigger order value.
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Discounts
Smart offers that turn hesitation into sales.
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Cart recovery
Brings abandoned carts back to checkout, automatically.
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Order tracking
Real-time order updates, no support ticket needed.
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Complaints
Listens, fixes the problem, keeps the customer.
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Customer support
Instant, accurate answers to every question, 24/7.
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Warranty
Warranty checks and claims in one conversation.
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Return & exchange
Every return or exchange is handled in minutes.
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Loyalty
Rewards and perks that bring customers back.
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Reviews
Great conversations naturally end with great reviews.
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Recommendations
Personal picks based on each customer’s needs & wants.
AI omnichannel customer experience that resumes, never restarts
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01 · Understand
ContextInstant business understanding
Adovvy learns your products, policies and stores, so every answer starts with context.
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02 · Connect
7Channels, one experience
Web chat, website calls, WhatsApp, Instagram, Messenger, kiosks and humanoid robots share one memory.
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03 · Engage
+40%More engagement
Personal replies in seconds keep every conversation moving toward a sale.
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04 · Support
24/7Active agents
Adovvy resolves orders, changes and refunds day and night, without delay.
Specialized agents for every industry.
Adovvy is pre-trained on industry sales and support workflows before it becomes a part of your business.
- Retail & ecommerce
- Automotive
- Real estate
- Healthcare
- Education
- Banking & insurance
- Travel & tourism
- Restaurants & cafés
- Hotels & hospitality
- Beauty & skincare
- Furniture & home décor
- Fashion & apparel
- Logistics & courier
- Consultants & advisory
- Government
- Professional services
- NGOs & donor agencies
- BPO & contact centers
Master MoltyFoam × Adovvy
Evolving from a traditional customer journey to a true AI-powered customer experience ecosystem. Master Group deployed one unified intelligence across 13 businesses. It now powers Moltyfoam across web, WhatsApp, social media, call centers, and humanoid robots. Meet Yana, Moltyfoam’s dedicated AI sleep partner.
- More orders closed
- 16%more orders closed
- Lower support cost
- 43%lower support cost
- AI-resolved cases
- 83%AI-resolved cases
- Calls handled
- 7K+calls handled
Results from the first six months after launch, specific to Master MoltyFoam.
“Pakistan’s mattress market gets an AI upgrade as MoltyFoam launches YANA for finding products, sleep guidance and support.”
PakCover, with coverage across Instagram, TikTok and YouTube.
Built to scale, across channels and across your brands
Deploy unique customer experiences across multiple brands while sharing the intelligence, integrations and governance behind them.
Your brands Example
- Urban ThreadFashion
- Glow TheoryBeauty
- Nest & OakHome
Beyond the screen
Humanoid robotsService that feels human
AI kiosksAnswers, recommends and books
Smart displaysThe same knowledge on every screen
Adovvy intelligence layer
Every customer interaction becomes intelligence
Your systems
- Shopify
- WooCommerce
- HubSpot
- Salesforce
- Microsoft Dynamics
- ERP
- CRM
- Twilio
- Logistics
- and more
Connect your customer data, commerce and business systems to your AI workforce.
- Web chat
- Website calls
- WhatsApp
- Instagram
- Messenger
- Kiosks
- Humanoid robots
Experience best AI customer service in action
Frequently asked questions
What is an AI customer experience platform?
An AI customer experience platform uses AI to talk with customers in real time and guide them from first question to cart. Adovvy builds this on an industry-trained AI workforce, so every answer reflects the products, policies and buying questions of that industry. The workforce runs across web chat, website calls, WhatsApp, Instagram, Messenger, kiosks and humanoid robots, in many languages. The first deployment goes live in 24 hours.
How is Adovvy different from an AI chatbot?
A chatbot matches questions to scripted replies, so any new question leaves customers at a dead end. Adovvy works as an AI agent for customer service that understands the industry, the catalog and the brand's policies before the first conversation starts. Instead of only answering, Adovvy compares products, checks order status, books appointments and guides each customer to the cart, all within the same conversation.
How quickly can Adovvy go live?
Most businesses go live in 24 hours. There is no lengthy model training: upload your product catalog and policies, connect your channels, and Adovvy starts working inside the guardrails you approve. Knowledge updates take seconds.
Does Adovvy integrate with existing CRM, ERP and ecommerce platforms?
Adovvy connects directly to Shopify and works with WooCommerce, Salesforce, HubSpot, Microsoft Dynamics 365 and 40+ other tools. Through these connections, Adovvy checks live stock, prices and order status in the middle of a conversation. Because Adovvy works as customer experience management software on top of existing systems, the business keeps every record in place and the team keeps the same workflow.
Does Adovvy support multiple languages?
Adovvy talks with customers in English, Spanish, Arabic, Urdu, Roman Urdu and many more languages. Adovvy replies in whichever language the customer uses and keeps product names, prices and policies accurate in every one. For brands comparing enterprise conversational AI platforms, Adovvy offers one AI workforce for every market instead of a separate team for each language.
Can a business start with one channel?
Adovvy rolls out customer experience solutions one channel at a time, starting wherever customer questions pile up first. Many brands begin with website chat or WhatsApp, and the first deployment typically goes live within 24 hours. From there, the business adds website calls, Instagram, Messenger, kiosks or humanoid robots whenever the team feels ready. Each new channel uses the same training, catalog and policies, so customers get the same accurate answers everywhere.