Redefining the era of AI customer experience

Adovvy is an AI customer experience platform that helps brands deliver faster, more personal and more consistent customer service at every touchpoint.

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Trusted by global brands

  • Johnson & Johnson
  • Nestlé
  • Shell
  • The World Bank
  • Asian Development Bank
  • UNICEF
  • Smart Dubai Government
  • Hyundai
  • Master MoltyFoam
  • Master Celeste
  • MoltyHome
  • Offisys
  • BeBy
  • Celeste Home Fashion
  • Omoda Jaecoo
  • The College Tour
  • iCaur

Our vision and mission

We believe the future of customer experience is not about replacing human connection with automation. It's about making every interaction more helpful, personal and accessible.

Our vision

To build an AI customer experience platform that deeply understands every business and guides customers from start to finish without sounding like a generic AI chatbot.

Our mission

To build intelligent and industry-trained AI agents that communicate naturally with customers, understand business goals and deliver personalized customer experiences around the clock.

The values behind every conversation

Four values shape how Adovvy builds the platform and works with every brand.

  • Customer experience first

    Every feature, channel and decision at Adovvy must pass one test: a better experience for customers.

  • Control stays with brands

    Brands approve each answer, review each conversation and decide when people take over complex cases.

  • Offer trusted advice only

    Adovvy helps customers compare and decide, then adds products to a cart only when the customer asks.

  • Honest claims, real facts

    Adovvy promises only what the product delivers and shares proven results, so brands decide on facts.

Providing emotionally intelligent AI customer service for all industries

  • Trained for every industry

    Every AI workforce masters the industry before launch, so every answer sounds expert, never generic.

  • One connected AI workforce

    Specialized AI agents work as one team, guiding customers from the first question to a final choice.

  • Emotionally intelligent AI

    Adovvy reads the tone of each conversation and replies with empathy, patience and the brand’s voice.

  • Humanoid robotics in store

    Adovvy is also connected with humanoid robots that greet and guide visitors in physical stores.

Message from CEO

Brands should never have to choose between speed and a human experience for customers. Adovvy delivers both, with an industry-trained AI workforce that guides every customer from start to finish.

CEOAdovvy

We don’t just deploy AI agents, we transform AI customer experience

Answering questions is just one part of customer experience. The full experience covers comparing, deciding, buying and after sales support. We have built Adovvy just to cover this gap using AI.

  1. Answering questions
  2. Comparing
  3. Deciding
  4. Buying
  5. After sales support

Hire one AI workforce for every channel

Contact us for an enterprise-grade AI implementation.

  • Industry-trained from day one
  • Cloud or on-prem
  • A human in the loop

Book a demo

Tell us where your customers talk to you. We will show you the workforce that fits.

Expect a reply from the Adovvy team within one business day.