Adovvy now humanoid
Humanoid robot customer service that welcomes visitors in the store, answers product questions and guides each customer to the right product.
Trusted by global brands
Beyond the screen
Adovvy already answers customers in chat, on calls and in messages. The humanoid brings that same help into the store, face to face.
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Chat
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Voice
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Humanoid
A specialist for every store
Each humanoid carries deep knowledge of one industry, so answers match the product range, the terms buyers use and the decisions customers face.
Five skills, one presence
Every visit follows a natural path, from the first hello to the right product.
Greets
Welcomes each visitor at the entrance
Listens
Follows each question with full focus
Guides
Leads customers to the right product
Shows
Explains features with gesture and screen
Connects
Signals staff at the right moment
Undivided attention, one customer at a time
The humanoid talks with one customer at a time, so every answer stays personal and every choice stays unhurried. Customers ask freely, take time to compare and decide without pressure.
- PatientAnswers every follow-up without rushing
- Pressure-FreeGuides choices, never pushes purchases
- ComfortableQuestions feel easy to ask
- FocusedStays with one customer throughout
Knows when to bring in the team
The humanoid guides each customer through every question. When a customer asks for a person, a team member steps in and can request a summary of the conversation.
Customer asks
Humanoid guides
Team joins
Where the humanoid works
The humanoid works in any place where customers need expert help in person.
In a flagship store
Greets visitors and answers questions about the full range.
In a brand showroom
Explains each product and helps customers compare the options.
At a trade exhibition
Welcomes every booth visitor and explains the brand’s latest products.
In a shopping mall
Greets passing shoppers and points the way to the store.
In an experience center
Guides visitors through the brand story and product range.
Frequently asked questions
Does Adovvy provide the humanoid robot, or can a business use a robot already in place?
Adovvy works with each business to match the right humanoid robot to the space, the audience and the specialist role. A business with suitable hardware already in place can discuss using that robot, and the Adovvy team confirms compatibility before any pilot begins. Setup includes preparing the humanoid with the brand's catalog, languages and guidance rules.
Does the humanoid replace the store team?
The humanoid supports the store team rather than replacing staff. The humanoid welcomes visitors, handles first questions and guides product choices, while the team focuses on personal advice and final decisions. When a customer asks for a person, a team member steps in and continues the conversation.
Which languages does the humanoid understand?
The humanoid draws on the same multilingual support Adovvy offers across every channel. The business chooses the languages during setup, based on the customers each store serves. Each customer then gets answers in a familiar language, which makes the conversation feel natural from the first question.
What happens when a customer asks something outside the humanoid's knowledge?
The humanoid answers only from the brand's approved knowledge and never guesses prices, stock or policies. When a question falls outside that knowledge, the humanoid says so clearly and brings in a team member. The customer always leaves with a real answer, either from the humanoid or from the team.
Bring the expert into the store
Book a demo to see how Adovvy brings customer service to physical locations.
Thanks, that’s with us.
We will be in touch within one business day.