Live AI voice calls, right on the product page

Visitors speak naturally, ask follow-up questions and change their minds mid-sentence. Adovvy keeps up like a store expert and adds the right product to the cart on request.

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Trusted by global brands

  • Johnson & Johnson
  • Nestlé
  • Shell
  • The World Bank
  • Asian Development Bank
  • UNICEF
  • Smart Dubai Government
  • Hyundai
  • Master MoltyFoam
  • Master Celeste
  • MoltyHome
  • Offisys
  • BeBy
  • Celeste Home Fashion
  • Omoda Jaecoo
  • The College Tour
  • iCaur

Start a call from the web page instantly

The voice button sits right inside the website widget, so visitors can start talking in one tap.

BehaviorWhat the visitor notices
Quick repliesAnswers arrive without long or awkward pauses
Natural interruptionsAdovvy stops and follows the new point
Background noiseClear understanding in busy and noisy places
Many languagesReplies in whichever language the visitor speaks
Product namesCorrect pronunciation of every product and model

What visitors can ask on a call

Adovvy draws on industry training and the business's own catalog and policies, so a call covers the same questions a store expert would answer.

Add to cart by voice

Once the visitor settles on a choice, Adovvy acts as a voice assistant for ecommerce website shoppers, knows which product is on screen and adds the right item to the cart on request.

  1. ChooseThe visitor picks a product and option.
  2. CheckAdovvy confirms size, color and quantity.
  3. AddThe item appears in the cart on screen.
  4. PayCheckout stays on the site's own page.

When a visitor needs a person

Some calls need the team, such as a complaint or a request outside policy. In those moments, Adovvy hands the conversation over with full context.

The visitor

  • Asks for a person any time
  • Shares the full story only once

The team

  • Gets the full call context first
  • Continues right from where Adovvy stopped

After every call

Every call feeds one dashboard, so the team can review results and spot patterns across all calls.

  • Call summary

    Short recap whenever the team asks

  • Cart activity

    Items visitors added during each call

  • Handoff log

    Calls passed to staff, with reasons

  • Language mix

    Languages visitors spoke across all calls

  • Common questions

    Topics visitors ask about most often

  • Separate brands

    Each brand’s calls in one dashboard

Live in minutes

Voice runs inside the existing website widget, so going live needs no new number or hardware.

  1. Set the voice

    The Adovvy team helps to set the voice, tone and products.

  2. Load the rules

    Add product knowledge, answer rules and handoff rules.

  3. Test and launch

    The Adovvy team tests real calls, then takes voice live.

Frequently asked questions

What is an AI voice agent for website visitors?

An AI voice agent for website visitors holds live, spoken conversations directly in the browser. Shoppers tap once on any page, ask questions out loud and hear answers in real time. Adovvy goes beyond answers: the agent recommends products and adds the chosen item to the cart during the call.

Does Adovvy answer the business phone line?

Adovvy voice calls start from the website, inside the browser, so the business needs no phone number for them. The visitor stays on the product page throughout, with the product, price and cart in view. Calls to a business phone line stay with the existing setup, while WhatsApp and Instagram customers can send voice notes and get replies in the same chat.

How is Adovvy different from an AI call bot?

An AI call bot follows a fixed script and breaks on unexpected questions. Adovvy holds a live conversation, draws on industry training plus the business's own catalog and policies, and takes action during the call. A shopper can ask, compare, change direction and add an item to the cart in one conversation.

Which languages does the voice agent speak?

Adovvy speaks 10+ languages and detects the visitor's language automatically. Replies come back in the same language, from the greeting through to checkout. When a visitor switches language mid-call, the agent switches too. Businesses choose which languages to offer on each site.

Are calls recorded?

The business decides whether Adovvy records website calls and how long that call data stays stored. These settings sit in the dashboard alongside the other voice rules, so the team can change them at any time. Only the business's own team can access call data, and full security details live on the Trust and Security page.

Does Adovvy reply to voice notes on WhatsApp and Instagram?

Adovvy listens to voice notes on WhatsApp and Instagram and replies in the same chat. Prices, dates and order numbers always come back in writing, so nothing gets misheard. When a voice note sounds unclear, Adovvy asks the customer to type the detail instead of guessing.

Talk to Adovvy now

Voice runs inside the existing website widget, so going live needs no new number or hardware.

Book a demo

Tell us where your customers talk to you. We will show you the workforce that fits.

Expect a reply from the Adovvy team within one business day.