AI copilot for customer services

Adovvy understands what each customer needs, suggests the right products and guides the way to checkout. Every conversation reflects the brand’s own voice, so customers get expert help whenever they shop.

Trusted by global brands

  • Johnson & Johnson
  • Nestlé
  • Shell
  • The World Bank
  • Asian Development Bank
  • UNICEF
  • Smart Dubai Government
  • Hyundai
  • Master MoltyFoam
  • Master Celeste
  • MoltyHome
  • Offisys
  • BeBy
  • Celeste Home Fashion
  • Omoda Jaecoo
  • The College Tour
  • iCaur

Match every customer to the right product

Great guidance starts with understanding what each customer actually needs.

  • Needs into matches: customers describe what they need in their own words, and matching products appear as visual cards.
  • Expert from day one: Adovvy arrives trained for the industry, so every customer gets informed advice from the very first conversation.
  • Selecting the right fit: Adovvy first understands what the customer needs, then suggests the right size.

Making comparison easier

Customers compare products side by side in the chat, without opening a single new tab.

  • Side by side: options appear together with the proper comparison, so customers compare on the brand’s site without extra browsing.
  • Comparisons in any language: customers compare options in English, Spanish, Arabic, or Urdu with the same expert detail in each.
  • Smart pairings: Adovvy shows customers what pairs well, turning one item into a complete order.

Guide customers all the way to the cart

The shorter the path from choice to checkout, the more purchases reach the finish.

  • Add to cart on request: once a customer decides, Adovvy adds the item by chat or voice.
  • Bookings for bigger decisions: test drives, showroom visits and consultations become requests the business confirms.
  • The customer leads: Adovvy guides until the customer asks to buy, so every purchase feels like the customer’s own choice.

Always available to communicate

The relationship continues after checkout, and so does the guidance.

  • Product help: care, use and warranty questions get answers from the brand’s own guides.
  • Order updates: customers check the status and tracking of an order right in the chat.
  • After-sales support: Adovvy answers whenever customers return and never sends unrequested messages.

See how Adovvy carries real conversations

Book a demo

Hire one AI workforce for every channel

Contact us for an enterprise-grade AI implementation.

  • Industry-trained from day one
  • Cloud or on-prem
  • A human in the loop

Book a demo

Tell us where your customers talk to you. We will show you the workforce that fits.

Expect a reply from the Adovvy team within one business day.