AI copilot for customer services
Adovvy understands what each customer needs, suggests the right products and guides the way to checkout. Every conversation reflects the brand’s own voice, so customers get expert help whenever they shop.
Trusted by global brands
Match every customer to the right product
Great guidance starts with understanding what each customer actually needs.
- Needs into matches: customers describe what they need in their own words, and matching products appear as visual cards.
- Expert from day one: Adovvy arrives trained for the industry, so every customer gets informed advice from the very first conversation.
- Selecting the right fit: Adovvy first understands what the customer needs, then suggests the right size.
Making comparison easier
Customers compare products side by side in the chat, without opening a single new tab.
- Side by side: options appear together with the proper comparison, so customers compare on the brand’s site without extra browsing.
- Comparisons in any language: customers compare options in English, Spanish, Arabic, or Urdu with the same expert detail in each.
- Smart pairings: Adovvy shows customers what pairs well, turning one item into a complete order.
Guide customers all the way to the cart
The shorter the path from choice to checkout, the more purchases reach the finish.
- Add to cart on request: once a customer decides, Adovvy adds the item by chat or voice.
- Bookings for bigger decisions: test drives, showroom visits and consultations become requests the business confirms.
- The customer leads: Adovvy guides until the customer asks to buy, so every purchase feels like the customer’s own choice.
Always available to communicate
The relationship continues after checkout, and so does the guidance.
- Product help: care, use and warranty questions get answers from the brand’s own guides.
- Order updates: customers check the status and tracking of an order right in the chat.
- After-sales support: Adovvy answers whenever customers return and never sends unrequested messages.
See how Adovvy carries real conversations
Book a demoHire one AI workforce for every channel
Contact us for an enterprise-grade AI implementation.
- Industry-trained from day one
- Cloud or on-prem
- A human in the loop
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