Connect Adovvy to the tools
your business already uses.

Explore supported platforms, understand your connection options, and see how Adovvy uses your business data to support customer conversations and workflows.

Already streamlining
customer support for businesses

Celeste Home Fashion moved beyond waiting queues and missed messages to an AI-powered customer experience built on its store data. Adovvy now supports Celeste shoppers across different channels, helping them find the right products, track orders and get clear answers at any hour.

More orders closed
58%
Lower support cost
45.5%
AI-resolved cases
62%
Calls handled
8000+

Connect your AI workforce.
Keep your existing systems.

Adovvy moves businesses from traditional support to an AI-powered customer experience. It communicates, compares products and adds items to the cart, all within the conversation.

18+ industries. Their own stacks.
One trained workforce.

Generic tools treat every integration the same. Adovvy’s agents arrive trained for the industry, so connected data turns into the right action from day one.

  • Retail & ecommerce
  • Fashion & apparel
  • Beauty & skincare
  • Furniture & home décor
  • Sleep & mattress
  • Restaurants & cafés

Connects:

  • Shopify
  • WooCommerce
  • ERP

Handles:

  • Product picks
  • Cart actions
  • Order tracking

Three paths
to AI chatbot integration

  1. Built in

    Ready to be deployed on Shopify, website, along with WhatsApp chatbot integration.

  2. API integration

    Use customized API with any business system and streamline business under one dashboard.

  3. MCP protocol

    MCP turns different tools into one connected system for individual brands or organizations.

Shopify chatbot integration
that understands the store

Adovvy's ecommerce agents use connected product, order and policy information to help shoppers discover products, get order updates, resolve service queries and complete supported shopping tasks.

What can Adovvy do

  • Track orders and share live status
  • Handle return and exchange queries
  • Help shoppers find and compare products
  • Reduce abandoned carts
  • Answer shipping, sizing and policy questions

Connect Adovvy
through custom APIs

With API integration, Adovvy connects to in‑house systems and becomes an instant part of the support team.

Adovvy connects with

  • CRMs
  • Ecommerce stores
  • Websites
  • Anything else with an accessible API

40+ AI agent integrations
using MCP protocol

Commerce, CRM, helpdesk and live chat integrations all connect without moving data out of the source system.

Showing all 42 tools

  • WooCommerceEcommerce & payments

    Adovvy looks up product details, compares products, and helps customers buy the right item.

  • BigCommerceEcommerce & payments

    Connect BigCommerce and let Adovvy handle the support task 24/7.

  • StripeEcommerce & payments

    Answers billing, payment and subscription questions using live Stripe data.

  • SalesforceCRM & sales

    Salesforce chatbot integration puts customer records behind every reply.

  • HubSpot CRMCRM & sales

    HubSpot chatbot integration brings contact details and history into each conversation.

  • PipedriveCRM & sales

    Surfaces deal stages and contact details for sales questions.

  • AttioCRM & sales

    Reads relationship data from Attio and adds context to conversations.

  • FreshdeskHelpdesk

    Assists teams to solve queries inside Freshdesk without changing original records.

  • Salesforce Service CloudHelpdesk

    Handles service cloud cases without moving support data.

  • HubSpot Service HubHelpdesk

    Resolves HubSpot tickets and chats inside existing setup.

  • NotionKnowledge & docs

    Answers from Notion pages, so replies match business documentation.

  • GleanKnowledge & docs

    Draws on company knowledge already indexed in Glean.

  • GuruKnowledge & docs

    Uses verified Guru cards to keep every answer accurate.

  • SliteKnowledge & docs

    Answers questions directly from the team's Slite docs.

  • CodaKnowledge & docs

    Reads Coda docs and tables for quick data lookups.

  • AirtableKnowledge & docs

    Looks up records in Airtable bases mid-conversation.

  • JiraProjects & issue tracking

    Checks issue status to keep customers updated on fixes.

  • LinearProjects & issue tracking

    Shares accurate engineering updates from Linear issues.

  • GitHubProjects & issue tracking

    References issues and release notes to answer technical questions.

  • TrelloProjects & issue tracking

    Reads boards and cards to report on request status.

  • ClickUpProjects & issue tracking

    References task and project status from ClickUp.

  • AsanaProjects & issue tracking

    Gives customers timeline context from Asana projects.

  • GmailEmail & marketing

    Reads past email threads for fuller customer context.

  • Microsoft OutlookEmail & marketing

    Brings in Outlook email history and calendar context.

  • MailchimpEmail & marketing

    Answers subscription and campaign questions using Mailchimp data.

  • SendGridEmail & marketing

    Checks email delivery status when customers ask about a missing email.

  • SnowflakeData & databases

    Uses live data from Snowflake warehouse to answer account questions.

  • MongoDBData & databases

    Reads MongoDB data exposed through API for account queries.

  • PostgreSQLData & databases

    Looks up PostgreSQL records for real-time, personalized answers.

  • SegmentData & databases

    Uses customer event data from Segment to tailor responses.

  • PostHogProduct analytics & monitoring

    Uses product analytics to understand what a customer was doing.

  • PendoProduct analytics & monitoring

    Brings product usage data into support conversations.

  • FullStoryProduct analytics & monitoring

    Reviews session and behavior data to understand issues faster.

  • FullviewProduct analytics & monitoring

    Pulls session context to see exactly what the customer experienced.

  • DatadogProduct analytics & monitoring

    Surfaces system metrics and alerts for status questions.

  • SentryProduct analytics & monitoring

    Uses error reports to speed up technical support.

  • StatuspageProduct analytics & monitoring

    Checks live service status before answering outage questions.

  • QuickBooksFinance & accounting

    Answers invoice and payment questions from QuickBooks records.

  • XeroFinance & accounting

    Pulls invoices and account data for billing queries.

  • ZapierAutomation & scheduling

    Can connect with Zapier and make workflows easier.

  • Cal.comAutomation & scheduling

    Helps customers book, move or check their appointments.

  • TwilioAutomation & scheduling

    Works with Twilio setup for SMS and voice support.

Every permission,
set before launch.

Every AI chatbot integration raises one question first: what can the agent change in Salesforce or the ERP? Adovvy settles that before going live, system by system.

Reads
Catalog and stock
Orders and delivery
CRM customer records
Changes
Carts and bookings
New return requests
CRM lead notes
Escalates
Refunds and disputes
Exchanges outside policy
Discounts and exceptions
  • Handoff: Adovvy sends complex cases to the support team with full context attached.

  • Access: Admin decides who sees and reviews each conversation.

  • Hosting: cloud or on-premise, matched to each business’s data rules.

  • Data: no migration. Adovvy pulls only the data each task needs.

First deployment
live in minutes.

Long integration projects push results back by months. Adovvy’s agents already know the industry, so setup covers only the connections and the business’s own rules.

  1. Connect

    Link one system first, often the online store.

  2. Train

    Add catalog, policies and tone to the agent.

  3. Test

    Run real past questions and approve each answer.

  4. Launch

    Go live, then add systems one by one.

See how Adovvy integrates with business systems

Book a demo

Frequently asked questions

How does Adovvy connect to business systems?

Adovvy connects to businesses in three ways: Shopify, custom APIs or MCP. Once connected, it learns products, policies and business data. Every reply comes from real business information. Customers get accurate answers instead of generic scripts.

Can Adovvy's AI agents support customers on a website?

Yes, and it's one of the easiest ways to get started. With Adovvy on the website, visitors can ask questions, compare products and get help in real time. Once website support is running smoothly, the brand can extend Adovvy to WhatsApp, Instagram, Facebook and voice.

How can Adovvy's AI agents support ecommerce?

Adovvy is built with online stores in mind. As an AI agent for ecommerce, it helps shoppers find the right products and compare their options. It also tracks orders and can add items straight to the cart. Since it connects directly with Shopify, every answer reflects live catalog and store policies.

Is customer data secure across every integration?

Adovvy's integrations use configured data-access permissions to support the tasks assigned to each agent. Review our Trust & Security documentation for the applicable security, privacy and deployment controls.

What can Adovvy's AI agents do?

An AI agent for customer service does more than send pre-written replies. It understands what each customer needs and pulls the right answer from existing systems. Adovvy can also take action like order tracking or adding products to cart.

Put an AI agent for customer service
inside the current stack.

The walkthrough starts with the tools already in place and ends with a plan. The session covers:

  • The current stack and where customer data lives
  • Which system to connect first
  • What the agent reads, changes and escalates

One system first, human handoff from day one.

Book a demo

Tell us where your customers talk to you. We will show you the workforce that fits.

We reply within one business day. No sales sequence, no spam.