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eCommerce
AI Workforce

14 AI specialists that help you acquire customers, convert shoppers, recover carts, and deliver exceptional post-purchase experiences.

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Shopper using a smartphone
Revenue Impact $48,230 this month
Product Advisor Best mattress for back pain?
MoltyOrtho
$1,299
Order Tracking Out for Delivery
Arrives today · 4–6 PM
Cart Recovery

You left 3 items! Come back for 10% off

3 items · $249
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Works with the platforms you already use.

Seamless integration with your store, products, orders, customers and every actual touchpoint.

Store Data

Products Discounts Customers Reviews Orders Analytics
Adovvy Workforce 14 AI Specialists

Customer Conversations

Web Chat Messenger Voice Instagram Email

Adovvy turns every customer conversation into a business outcome.

Discover

I’m looking for the right product for me
Recommends 3 products
Product Advisor

Shop

Comparing options, need guidance
Compares sizing
Shopping Assistant

Buy

Ready to checkout, needs reassurance
Answers payment question
Checkout Assistant

Track

Where is my order?
Tracks shipment
Order Tracking

Support

I have an issue that needs resolving
Handles exchange request
Support Specialist

Retain

I’m ready to buy again
Repeat-purchase discount
Loyalty Specialist

Your eCommerce AI workforce

Your mattress AI workforce

Pre-Sales

Acquire & Engage

Turn browsers into buyers
Product Advisor
Recommends models based on needs
Shopping Assistant
Guides through product selection
Store Locator Specialist

Helps find the nearest location

Promotions Specialist

Surfaces the right deals at the right time

Lead Qualification Specialist
Scores and qualifies high-value leads

Sales

Convert & Close

Remove every purchase barrier
Sales Accelerator
Drives urgency and closes sales
Checkout Assistant
Reduces friction at checkout
Cart Recovery Specialist
Recovers abandoned carts
Order Confirmation Specialist
Confirms orders and upsells

Post-Sales

Retain & Delight

Build loyalty that drives repeat revenue
Order Tracking Specialist
Real-time delivery updates
Customer Support Specialist
Resolves queries across all channels
Complaint Resolution Specialist
Handles complaints with empathy
Loyalty Specialist
Rewards and retains customers
Reviews & Feedback Specialist
Collects reviews and acts on feedback

Proven results for e-commerce brands

Higher Conversion Rate
0 %
Faster Resolution
0 %
Increase in Average Order Value
0 %
Lower Support Costs
0 %
More Repeat Purchases
0 %
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Proven results for e-commerce brands

MoltyFoam

Mattress & Sleep · DTC

Problem
  • Missed leads after hours.
  • Slow response times.

Unanswered

Hi, do you have the Tempur-Pedic Cloud in Queen? Trying to order tonight.

✓✓ 9:42 PM

Seen · Not Replied

Loved your post! Is the leather sectional available in charcoal?

✓✓ 1:30 PM Seen

Call Missed

James M.

James M.

Missed call · Sat 11:30 AM

Solution
  • AI specialists across all channels.
  • End-to-end customer support.

Answered

Hi Yes, we have the Tempur-Pedic Cloud in Queen size in stock and ready to ship.

9:43 PM

Seen · Replied

Thanks for the love! Yes, it does come in charcoal.

Replied 1:33 PM

Call Picked

James M.

Answered · Sat 11:30 AM

Results Delivered
  • Under 2-minute response times.
  • 24/7 customer coverage.

+100%

Response coverage

+90%

Resolution accuracy

Additional Outcomes

34% increase in conversion rate
58% fewer support tickets
22% boost in repeat purchase rate

“Adovvy now handles every inquiry the moment it comes in. The conversion lift was immediate.”

Marcus T. · Head of Growth, MoltyFoam

One customer. Every touchpoint.

S

Sarah M.

Customer since Mar 2025

Full purchase history retained

Every interaction saved in one place

Channel handoff, no repeating

Seamless conversations across channels

Online + offline in one view

Website, chat, store and beyond – connected

The same customer is recognized at every step.

Website Visit

Website Visit

Browses mattresses on her phone at night

Discover
Sleep Consultation

Product Question

Which size should I choose?

Engage
WhatsApp Follow-Up

WhatsApp Follow-Up

Receives product recommendations

Nurture
Store Visit

Cart Reminder

Returns to complete purchase

Recover
Purchase

Purchase Completed

Order confirmed instantly

Convert
Warranty Registration

Order Tracking

Real-time delivery updates

Support
Sleep Support

Review Request

Leaves a 5-star review

Delight
Repeat Purchase

Repeat Purchase

Returns for a guest-room mattress

Retain

What our clients say

Faster Response Times
0 %
Conversion Lift
0 %
Lower Support Costs
0 %

“ We were losing leads every night and weekend. Adovvy now handles every inquiry the moment it comes in , WhatsApp, Instagram, voice calls. Our response time dropped from 14 hours to under 2 minutes. The conversion lift was immediate ”

Marcus T.

Head of Sales · AutoDrive Network

Automotive
Faster Response Times
0 %
Conversion Lift
0 %
Lower Support Costs
0 %
“Customers were dropping off because nobody was available after hours. Adovvy changed that overnight — it covers WhatsApp, Instagram, and voice without missing a beat. Our response time went from 11 hours down to under 3 minutes. The results showed up in the very first week.”
Anonymous

Sales Department

Automotive

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Join 20 brands already running Adovvy across eCommerce, Mattress & Sleep, Automotive, and Hospitality.

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