/* ==========================================================================
   SOCIAL · INSTAGRAM AND MESSENGER · V8, new design (16 Oct 2026)
   Every section drawn fresh in the homepage's language; Instagram's and
   Messenger's own colours only inside the chats.
   ========================================================================== */

/* --- Shared ------------------------------------------------------------------ */
.so-head { max-width: 1120px; margin-inline: auto; text-align: center; }
.so-head .lede { margin: 18px auto 0; max-width: 50em; text-wrap: pretty; }
.page-so main .h2 { text-wrap: balance; }
[data-mascot] > svg, [data-so-herobot] > svg, [data-so-hobot] > svg { display: block; width: 100%; height: 100%; overflow: visible; }
.so-k { margin: 0 0 6px; font: 700 12px/1 var(--font); letter-spacing: .06em; text-transform: uppercase; color: var(--muted); }
.so-av { width: 34px; height: 34px; flex: none; border-radius: 50%; display: grid; place-items: center; background: var(--a, #4857C2); font: 800 12px/1 var(--font); font-style: normal; color: #fff; }
.so-av--ut { background: #17172B; }
.so-av--dm { background: #1E5FA8; }
.so-av--s { width: 26px; height: 26px; font-size: 11px; }
img.so-av { object-fit: cover; }
.so-bar { display: flex; align-items: center; gap: 10px; padding: 12px 16px; border-bottom: 1px solid #EFEFF3; background: #fff; }
.so-bar b { display: block; font: 700 14px/1.2 var(--font); color: #111; }
.so-bar small { display: block; font: 500 11.5px/1.3 var(--font); color: #8E8E93; }
/* Instagram bubbles: grey for the brand, gradient for the shopper; Messenger skins override. */
.so-b { position: relative; align-self: flex-start; max-width: 84%; margin: 0; }
.so-b p, p.so-b { margin: 0; padding: 10px 14px; border-radius: 22px; background: #EFEFF3; font: 500 13.5px/1.42 var(--font); color: #111; }
p.so-b.so-b--me, .so-b--me { align-self: flex-end; padding: 10px 14px; border-radius: 22px; background: linear-gradient(135deg, #6A5CFF, #A855F7 60%, #C13584); color: #fff !important; }
.so-b > * + * { margin-top: 6px; }
.so-link, .so-book, .so-prod { display: flex; align-items: center; gap: 10px; padding: 8px 12px 8px 8px; border-radius: 16px; background: #fff; box-shadow: inset 0 0 0 1px #E6E6EB; }
.so-link img, .so-prod img { width: 40px; height: 40px; flex: none; border-radius: 10px; object-fit: cover; }
.so-link b, .so-book b, .so-prod b { display: block; font: 700 12.5px/1.25 var(--font); color: #111; }
.so-link small, .so-book small, .so-prod small { display: block; font: 500 11.5px/1.3 var(--font); color: #8E8E93; }
.so-book .icon { flex: none; width: 36px; height: 36px; padding: 8px; border-radius: 10px; background: #E7F0FF; color: #0A7CFF; box-sizing: border-box; }
.so-prod em { margin-left: auto; padding: 7px 12px; border-radius: 10px; background: #EFEFF3; font: 700 12px/1 var(--font); font-style: normal; color: #111; }
.so-shot { align-self: flex-end; position: relative; display: block; width: 150px; border-radius: 16px; overflow: hidden; box-shadow: 0 0 0 1px #E6E6EB; }
.so-shot img { display: block; width: 100%; height: 112px; object-fit: cover; }
.so-shot small { display: block; padding: 6px 10px; background: #fff; font: 600 11px/1.2 var(--font); color: #8E8E93; }
.so-cm { display: flex; align-items: flex-start; gap: 9px; margin: 0; font: 500 13px/1.42 var(--font); color: #111; }
.so-cm b { font-weight: 700; }
.so-cm small { display: block; margin-top: 2px; font: 600 11px/1.2 var(--font); color: #8E8E93; }
.so-cm--re, .so-cm--team { margin-left: 30px; }
.so-cm--team small { color: #B2386A; }

/* ==========================================================================
   1 · HERO
   ========================================================================== */
.so-hero { overflow: hidden; padding-block: clamp(32px, 4vw, 56px) clamp(64px, 7vw, 104px); }
.so-hero__grid { display: grid; grid-template-columns: minmax(0, .95fr) minmax(0, 1.05fr); gap: clamp(28px, 4.5vw, 72px); align-items: center; }
.so-hero__title { font-size: 48px; line-height: 1.08; letter-spacing: -.04em; text-wrap: balance; }
.so-hero__lede { margin: 22px 0 0; max-width: 31em; font: 500 clamp(17px, 1.4vw, 20px)/1.55 var(--font); color: var(--ink-2); }
.so-hero__ctas { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 30px; }
.so-stage { position: relative; padding: 22px; border-radius: 36px; background: radial-gradient(70% 60% at 100% 0%, #FFD9EA 0%, transparent 60%), radial-gradient(60% 60% at 0% 100%, #DCD6FF 0%, transparent 60%), #F7F5FB; transition: background .5s; }
.so-stage[data-skin="ms"] { background: radial-gradient(70% 60% at 100% 0%, #D3E5FF 0%, transparent 60%), radial-gradient(60% 60% at 0% 100%, #DCD6FF 0%, transparent 60%), #F4F7FC; }
.so-stage__in { position: relative; display: grid; justify-items: center; gap: 16px; }
.so-tabs { display: inline-flex; flex-wrap: wrap; justify-content: center; gap: 4px; padding: 4px; border-radius: var(--r-pill); background: #fff; box-shadow: 0 1px 2px rgba(23, 23, 43, .06); }
.so-tab { display: inline-flex; align-items: center; gap: 7px; height: 36px; padding: 0 14px 0 10px; border: 0; border-radius: var(--r-pill); background: transparent; font: 700 13px/1 var(--font); color: var(--ink-2); cursor: pointer; transition: background-color .25s, color .25s; }
.so-tab img { width: 16px; height: 16px; }
.so-tab:hover { background: var(--paper); }
.so-tab.is-on { background: #17172B; color: #fff; }
.so-tab:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
.so-phone { position: relative; width: min(318px, 100%); height: 640px; padding: 11px; border-radius: 52px; background: linear-gradient(160deg, #3A3A44 0%, #16161C 45%, #0B0B0F 100%); box-shadow: inset 0 0 0 1.5px #4A4A55, inset 0 0 0 4px #121216, 0 40px 80px -30px rgba(23, 23, 43, .6); }
.so-phone::before, .so-phone::after { content: ''; position: absolute; width: 3px; border-radius: 2px; background: #2A2A32; }
.so-phone::before { left: -3px; top: 120px; height: 56px; box-shadow: 0 74px 0 #2A2A32; }
.so-phone::after { right: -3px; top: 150px; height: 84px; }
.so-phone__scr { position: relative; display: flex; flex-direction: column; height: 100%; border-radius: 42px; overflow: hidden; background: #fff; }
.so-status { position: relative; flex: none; display: flex; align-items: center; justify-content: space-between; height: 46px; padding: 6px 26px 0 30px; font: 700 14px/1 var(--font); color: #111; }
.so-island { position: absolute; left: 50%; top: 10px; width: 96px; height: 28px; margin-left: -48px; border-radius: 16px; background: #0B0B0F; }
.so-status__ic { display: inline-flex; align-items: center; gap: 5px; }
.so-status__ic svg { height: 11px; width: auto; fill: currentColor; color: #111; }
.so-homebar { position: absolute; left: 50%; bottom: 8px; width: 118px; height: 5px; margin-left: -59px; border-radius: 3px; background: #111; z-index: 3; }
.so-scr { display: none; flex: 1; min-height: 0; flex-direction: column; }
.so-phone[data-skin="dm"] .so-scr--dm, .so-phone[data-skin="cm"] .so-scr--cm, .so-phone[data-skin="ms"] .so-scr--ms { display: flex; }
.so-feed { flex: 1; min-height: 0; display: flex; flex-direction: column; justify-content: flex-end; gap: 8px; padding: 14px 12px 64px; overflow: hidden; -webkit-mask-image: linear-gradient(180deg, transparent 0, #000 24px); mask-image: linear-gradient(180deg, transparent 0, #000 24px); }
.so-feed > * { flex: none; }
.so-scr--ms p.so-b.so-b--me { background: #0A7CFF; }
.so-scr--ms .so-b p, .so-scr--ms p.so-b:not(.so-b--me) { background: #F0F0F0; border-radius: 18px; }
.so-post { position: relative; flex: none; height: 200px; background: #F3F1EC; }
.so-post img { width: 100%; height: 100%; object-fit: cover; object-position: 50% 30%; }
.so-post__likes { position: absolute; left: 12px; bottom: 10px; padding: 5px 10px; border-radius: var(--r-pill); background: rgba(255, 255, 255, .9); font: 700 11.5px/1 var(--font); color: #111; }
.so-cms { flex: 1; min-height: 0; display: flex; flex-direction: column; justify-content: flex-start; gap: 10px; padding: 12px 12px 30px; overflow: hidden; }
.so-phone.is-pre .so-in:not(.is-in) { display: none; }
.so-in.is-in { animation: soMsg .42s var(--ease-soft) both; }
@keyframes soMsg { from { opacity: 0; transform: translateY(10px); } }
.so-typing { position: absolute; left: 12px; bottom: 24px; display: none; gap: 4px; margin: 0; padding: 11px 13px; border-radius: 18px; background: #EFEFF3; }
.so-typing.is-on { display: inline-flex; }
.so-typing i { width: 6px; height: 6px; border-radius: 50%; background: #9DA2B5; animation: soDot 1s ease-in-out infinite; }
.so-typing i:nth-child(2) { animation-delay: .15s; } .so-typing i:nth-child(3) { animation-delay: .3s; }
@keyframes soDot { 50% { transform: translateY(-4px); opacity: .5; } }
.so-stage__bot { position: absolute; right: -10px; bottom: 40px; width: 104px; height: 104px; z-index: 2; }
.so-replied { position: absolute; right: 14px; top: 58px; z-index: 2; display: inline-flex; align-items: center; gap: 6px; padding: 6px 10px 6px 6px; border-radius: var(--r-pill); background: var(--green-tint); font: 700 11.5px/1 var(--font); color: var(--green-ink); opacity: 0; transform: translateY(4px) scale(.95); transition: opacity .35s, transform .45s var(--ease-soft); }
.so-replied svg { width: 16px; height: 16px; padding: 3px; border-radius: 50%; background: #22C08F; color: #fff; box-sizing: border-box; }
.so-replied.is-on { opacity: 1; transform: none; }

/* ==========================================================================
   2 · WHERE
   ========================================================================== */
.so-where { list-style: none; margin: clamp(40px, 5vw, 64px) 0 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.so-where li { --cc: var(--accent); display: flex; flex-direction: column; border-radius: var(--card-r); overflow: hidden; background: #fff; box-shadow: var(--card-shadow); }
.so-where__vis { display: grid; place-items: center; height: 168px; padding: 18px; background: var(--bg); }
.so-where li:nth-child(1) { --bg: linear-gradient(135deg, #FFB8D6 0%, #E7B5FF 100%); }
.so-where li:nth-child(2) { --bg: linear-gradient(135deg, #D7C2FF 0%, #B9C3FF 100%); }
.so-where li:nth-child(3) { --bg: linear-gradient(135deg, #B9DCFF 0%, #9EC2FF 100%); }
.so-where__txt { padding: 22px 24px 26px; }
.so-where h3 { display: flex; align-items: center; gap: 10px; margin: 0 0 18px; font: 700 21px/1.2 var(--font); letter-spacing: -.01em; color: var(--ink); }
.so-where h3 img { width: 22px; height: 22px; }
.so-where__txt p:last-child { margin: 0; font: 500 16px/1.5 var(--font); color: var(--ink); }
.so-mini { display: grid; gap: 7px; width: min(260px, 100%); }
.so-mini__me, .so-mini__ai { max-width: 86%; padding: 9px 13px; border-radius: 18px; font: 600 12.5px/1.35 var(--font); }
.so-mini__me { justify-self: end; background: linear-gradient(135deg, #6A5CFF, #A855F7 60%, #C13584); color: #fff; box-shadow: 0 8px 18px -12px rgba(23, 23, 43, .45); }
.so-mini__me--fb { background: #0A7CFF; }
.so-mini__ai { justify-self: start; background: #fff; color: #111; box-shadow: 0 8px 18px -12px rgba(23, 23, 43, .45); }
.so-mini__cm { display: block; padding: 9px 12px; border-radius: 14px; background: #fff; font: 500 12.5px/1.35 var(--font); color: #111; box-shadow: 0 1px 2px rgba(23, 23, 43, .08); }
.so-mini__cm--re { margin-left: 22px; }
.so-where .so-mini > * { transition: opacity .45s, transform .5s var(--ease-soft); }
.so-where.is-pre li:not(.is-in) .so-mini > * { opacity: 0; transform: translateY(8px); }
.so-where li.is-in .so-mini > :nth-child(2) { transition-delay: 1.4s; }

/* ==========================================================================
   3 · HOW ONE CONVERSATION WORKS
   ========================================================================== */
.so-how { display: grid; grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr); gap: clamp(28px, 5vw, 72px); align-items: center; max-width: 1120px; margin: clamp(40px, 5vw, 64px) auto 0; }
.so-steps { position: relative; list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; }
.so-steps::before { content: ''; position: absolute; left: 24px; top: 30px; bottom: 30px; border-left: 2px dashed #D8CFF2; }
.so-steps li { position: relative; display: grid; grid-template-columns: 50px minmax(0, 1fr); gap: 6px; padding: 14px 16px 14px 0; border-radius: 20px; font: 400 15.5px/1.5 var(--font); color: var(--body); cursor: pointer; transition: background-color .3s, box-shadow .3s; }
.so-steps li b { display: block; margin-bottom: 2px; font: 700 17px/1.3 var(--font); color: var(--ink); }
.so-steps__n { position: relative; z-index: 1; justify-self: center; width: 30px; height: 30px; border-radius: 50%; display: grid; place-items: center; background: #fff; box-shadow: inset 0 0 0 2px #D8CFF2; font: 700 13px/1 var(--font); color: #7B5CF0; transition: background-color .3s, color .3s, box-shadow .3s; }
.so-steps li.is-on { background: var(--sand); }
.so-steps li.is-on .so-steps__n, .so-steps li.is-done .so-steps__n { background: linear-gradient(135deg, #6A5CFF, #C13584); color: #fff; box-shadow: none; }
.so-thread { border-radius: 30px; overflow: hidden; background: #fff; box-shadow: var(--card-shadow); }
.so-thread__body { display: flex; flex-direction: column; justify-content: flex-end; gap: 10px; height: 470px; padding: 16px; overflow: hidden; -webkit-mask-image: linear-gradient(180deg, transparent 0, #000 26px); mask-image: linear-gradient(180deg, transparent 0, #000 26px); }
.so-part { flex: none; display: flex; flex-direction: column; gap: 8px; }
.so-how.is-pre .so-part:not(.is-in) { display: none; }
.so-part.is-in { animation: soMsg .45s var(--ease-soft) both; }
.so-sys { align-self: center; display: inline-flex; align-items: center; gap: 7px; margin: 0; padding: 8px 12px; border-radius: var(--r-pill); background: #F3EFFF; font: 600 12px/1.2 var(--font); color: #5A3FC8; }
.so-sys .icon { font-size: 15px; }
.so-two { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; max-width: 320px; }
.so-two > span { position: relative; display: grid; gap: 2px; padding: 8px; border-radius: 16px; background: #fff; box-shadow: inset 0 0 0 1px #E6E6EB; }
.so-two > span.is-best { box-shadow: inset 0 0 0 1.5px #A855F7; }
.so-two img { width: 100%; height: 76px; margin-bottom: 4px; border-radius: 10px; object-fit: cover; }
.so-two b { font: 700 12.5px/1.2 var(--font); color: #111; }
.so-two small { font: 500 11.5px/1.2 var(--font); color: #8E8E93; }
.so-done { align-self: center; display: inline-flex; align-items: center; gap: 8px; margin: 4px 0 0; padding: 9px 14px 9px 10px; border-radius: var(--r-pill); background: var(--green-tint); font: 700 12.5px/1 var(--font); color: var(--green-ink); }
.so-done svg { width: 18px; height: 18px; padding: 3px; border-radius: 50%; background: #22C08F; color: #fff; box-sizing: border-box; }

/* ==========================================================================
   4 · PRODUCT QUESTIONS IN DMS
   ========================================================================== */
.so-split { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(28px, 5vw, 80px); align-items: center; }
.so-split__copy .lede { margin-top: 18px; }
.so-pairs { margin-top: 28px; }
.so-pairs__head, .so-pair { display: grid; grid-template-columns: minmax(0, 1fr) 34px minmax(0, 1fr); align-items: center; gap: 8px; }
.so-pairs__head { padding: 0 18px 8px; font: 700 12px/1 var(--font); letter-spacing: .06em; text-transform: uppercase; color: var(--muted); }
.so-pairs__head span:last-child { grid-column: 3; }
.so-pairs [role="tablist"] { display: grid; gap: 8px; }
.so-pair { width: 100%; padding: 16px 18px; border: 0; border-radius: 18px; background: #fff; text-align: left; font: 500 15.5px/1.35 var(--font); color: var(--body); cursor: pointer; box-shadow: 0 1px 2px rgba(23, 23, 43, .05); transition: box-shadow .3s, background-color .3s; }
.so-pair b { font-weight: 700; color: var(--ink); }
.so-pair i { position: relative; justify-self: center; width: 22px; height: 2px; background: #C9B8F5; }
.so-pair i::after { content: ''; position: absolute; right: 0; top: -4px; width: 8px; height: 8px; border-top: 2px solid #C9B8F5; border-right: 2px solid #C9B8F5; transform: rotate(45deg); }
.so-pair:hover { box-shadow: 0 0 0 1.5px #E2D6FB; }
.so-pair[aria-selected="true"] { box-shadow: 0 0 0 2px #A855F7, 0 18px 32px -22px rgba(168, 85, 247, .7); }
.so-pair[aria-selected="true"] i, .so-pair[aria-selected="true"] i::after { background: #A855F7; border-color: #A855F7; }
.so-pair[aria-selected="true"] i::after { background: none; }
.so-pair:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
.so-dmphone { justify-self: center; width: min(400px, 100%); border-radius: 32px; overflow: hidden; background: #fff; box-shadow: 0 0 0 8px #17172B, 0 40px 80px -36px rgba(23, 23, 43, .55); }
.so-dmphone__body { position: relative; height: 430px; }
.so-pv { position: absolute; inset: 0; display: flex; flex-direction: column; justify-content: flex-end; gap: 8px; padding: 16px; opacity: 0; visibility: hidden; transition: opacity .35s, visibility 0s .35s; }
.so-pv.is-on { opacity: 1; visibility: visible; transition: opacity .35s; }
.so-pv > * { flex: none; }
.so-pv.is-on > * { animation: soMsg .45s var(--ease-soft) both; }
.so-pv.is-on > :nth-child(2) { animation-delay: .9s; }
.so-pv.is-on > :nth-child(3) { animation-delay: 2.2s; }
.so-tag { align-self: flex-start; padding: 6px 10px; border-radius: var(--r-pill); background: #F3EFFF; font: 700 11.5px/1 var(--font); color: #5A3FC8; }
.so-stock { display: grid; grid-template-columns: auto 1fr 1fr; align-items: center; gap: 10px; padding: 10px 12px; border-radius: 16px; background: #fff; box-shadow: inset 0 0 0 1px #E6E6EB; }
.so-stock i { width: 36px; height: 36px; border-radius: 50%; background: conic-gradient(#22C08F calc(var(--v) * 100%), #E6E6EB 0); -webkit-mask: radial-gradient(circle, transparent 10px, #000 11px); mask: radial-gradient(circle, transparent 10px, #000 11px); }
.so-stock b { display: block; font: 700 12.5px/1.2 var(--font); color: #111; }
.so-stock small { font: 600 11.5px/1.2 var(--font); color: var(--green-ink); }
.so-ad { align-self: flex-end; display: flex; align-items: center; gap: 10px; max-width: 84%; padding: 8px 12px 8px 8px; border-radius: 16px; background: #F7F7FA; box-shadow: inset 0 0 0 1px #E6E6EB; }
.so-ad img { width: 52px; height: 52px; border-radius: 10px; object-fit: cover; }
.so-ad small { display: block; font: 600 11px/1.2 var(--font); color: #8E8E93; }
.so-ad b { display: block; font: 700 13px/1.25 var(--font); color: #111; }

/* ==========================================================================
   5 · COMMENTS
   ========================================================================== */
.so-igpost { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); max-width: 980px; margin: clamp(40px, 5vw, 64px) auto 0; border-radius: 28px; overflow: hidden; background: #fff; box-shadow: var(--card-shadow); }
.so-igpost__pic { position: relative; min-height: 440px; background: #F3F1EC; }
.so-igpost__pic img { position: absolute; inset: 24px; width: calc(100% - 48px); height: calc(100% - 48px); object-fit: contain; mix-blend-mode: multiply; }
.so-igpost__side { display: flex; flex-direction: column; min-width: 0; border-left: 1px solid #EFEFF3; }
.so-igpost__cms { flex: 1; display: flex; flex-direction: column; justify-content: flex-start; gap: 14px; padding: 18px; }
.so-igpost.is-pre [data-c]:not(.is-in) { opacity: 0; transform: translateY(8px); }
.so-igpost [data-c] { transition: opacity .45s, transform .5s var(--ease-soft); }
.so-sac { list-style: none; margin: 24px auto 0; padding: 0; max-width: 980px; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; }
.so-sac li { display: grid; grid-template-columns: auto minmax(0, 1fr); grid-template-rows: auto auto; column-gap: 14px; align-items: center; padding: 20px 22px; border-radius: 22px; background: var(--sand); transition: background-color .35s, box-shadow .35s; }
.so-sac__ic { grid-row: span 2; width: 46px; height: 46px; border-radius: 14px; display: grid; place-items: center; background: #fff; color: #A855F7; font-size: 22px; }
.so-sac h3 { margin: 0; font: 700 18px/1.2 var(--font); color: var(--ink); }
.so-sac p { margin: 2px 0 0; font: 500 15px/1.4 var(--font); color: var(--body); }
.so-sac li.is-on { background: #fff; box-shadow: 0 0 0 2px #A855F7, 0 18px 32px -24px rgba(168, 85, 247, .7); }

/* ==========================================================================
   6 · LEADS IN MESSENGER
   ========================================================================== */
.so-msgr { justify-self: center; width: min(440px, 100%); border-radius: 30px; overflow: hidden; background: #fff; box-shadow: var(--card-shadow); }
.so-msgr__body { display: flex; flex-direction: column; justify-content: flex-end; gap: 10px; height: 520px; padding: 16px; overflow: hidden; -webkit-mask-image: linear-gradient(180deg, transparent 0, #000 26px); mask-image: linear-gradient(180deg, transparent 0, #000 26px); }
.so-msgr p.so-b.so-b--me { background: #0A7CFF; }
.so-msgr .so-b p { background: #F0F0F0; border-radius: 18px; }
.so-ll { flex: none; display: flex; flex-direction: column; gap: 8px; }
.so-msgr.is-pre .so-ll:not(.is-in) { display: none; }
.so-ll.is-in { animation: soMsg .45s var(--ease-soft) both; }
.so-adref { align-self: flex-end; display: flex; align-items: center; gap: 10px; padding: 8px 12px 8px 8px; border-radius: 16px; background: #F4F7FC; box-shadow: inset 0 0 0 1px #DCE6F7; }
.so-adref img { width: 72px; height: 45px; border-radius: 8px; object-fit: cover; }
.so-adref small { display: block; font: 600 11px/1.2 var(--font); color: #8E8E93; }
.so-adref b { display: block; font: 700 12.5px/1.25 var(--font); color: #111; }
.so-cars { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.so-cars > span { display: grid; gap: 2px; padding: 8px; border-radius: 16px; background: #fff; box-shadow: inset 0 0 0 1px #E6E6EB; }
.so-cars > span.is-best { box-shadow: inset 0 0 0 1.5px #0A7CFF; }
.so-cars img { width: 100%; height: 76px; margin-bottom: 4px; border-radius: 10px; object-fit: cover; }
.so-cars b { font: 700 12.5px/1.2 var(--font); color: #111; }
.so-cars small { font: 500 11.5px/1.2 var(--font); color: #8E8E93; }
.so-crm { align-self: center; display: inline-flex; align-items: center; gap: 10px; margin: 0; padding: 10px 14px 10px 10px; border-radius: 16px; background: #FFF1EC; }
.so-crm svg { width: 30px; height: 30px; flex: none; padding: 6px; border-radius: 9px; background: #fff; color: #FF7A59; fill: #FF7A59; box-sizing: border-box; }
.so-crm b { display: block; font: 700 12.5px/1.2 var(--font); color: #111; }
.so-crm small { display: block; font: 500 11.5px/1.3 var(--font); color: #8E5A4B; }
.so-checks { list-style: none; margin: 26px 0 0; padding: 0; display: grid; gap: 8px; }
.so-checks li { position: relative; padding: 14px 16px 14px 50px; border-radius: 16px; background: #fff; font: 600 16px/1.4 var(--font); color: var(--ink); box-shadow: 0 1px 2px rgba(23, 23, 43, .05); transition: box-shadow .35s; }
.so-checks li::before { content: ''; position: absolute; left: 16px; top: 50%; width: 22px; height: 22px; margin-top: -11px; border-radius: 50%; background: #D5D8E0 url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 20 20'%3E%3Cpath d='M6 10.5l2.6 2.5L14 7.5' fill='none' stroke='%23fff' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") center / 100%; transition: background-color .35s; }
.so-checks li.is-done::before, .so-checks li.is-on::before { background-color: #0A7CFF; }
.so-checks li.is-on { box-shadow: 0 0 0 2px #0A7CFF, 0 18px 32px -24px rgba(10, 124, 255, .7); }

/* ==========================================================================
   7 · HANDOFF · THE SUPPORT INBOX
   ========================================================================== */
.so-ib { display: grid; grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr); max-width: 1080px; margin: clamp(40px, 5vw, 64px) auto 0; border-radius: 30px; overflow: hidden; background: #fff; box-shadow: 0 0 0 1px var(--line), 0 40px 80px -56px rgba(23, 23, 43, .5); }
.so-ib__side { display: flex; flex-direction: column; min-width: 0; border-right: 1px solid var(--line); background: #FBFBFD; }
.so-ib__tabs { display: grid; grid-template-columns: 1fr 1fr; gap: 6px; padding: 14px; border-bottom: 1px solid var(--line); }
.so-ib__tab { display: inline-flex; align-items: center; justify-content: center; gap: 8px; height: 46px; border: 0; border-radius: 14px; background: transparent; font: 700 14.5px/1 var(--font); color: var(--ink-2); cursor: pointer; transition: background-color .25s, color .25s, box-shadow .25s; }
.so-ib__tab img { width: 26px; height: 26px; border-radius: 50%; object-fit: cover; }
.so-ib__bot { display: block; width: 30px; height: 30px; }
.so-ib__tab:hover { background: #fff; }
.so-ib__tab[aria-selected="true"] { background: #fff; color: var(--ink); box-shadow: 0 0 0 1.5px var(--accent), 0 10px 22px -16px rgba(72, 87, 194, .7); }
.so-ib__tab[data-lane="t"][aria-selected="true"] { box-shadow: 0 0 0 1.5px #D9467F, 0 10px 22px -16px rgba(217, 70, 127, .7); }
.so-ib__tab:focus-visible, .so-ib__row button:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
.so-ib__list { list-style: none; margin: 0; padding: 8px; display: grid; gap: 4px; align-content: start; }
.so-ib__row[hidden] { display: none; }
.so-ib__row button { width: 100%; display: grid; grid-template-columns: auto minmax(0, 1fr) auto; align-items: center; gap: 12px; padding: 12px 12px; border: 0; border-radius: 16px; background: transparent; text-align: left; cursor: pointer; transition: background-color .25s, box-shadow .25s; }
.so-ib__row button:hover { background: #fff; }
.so-ib__row.is-on button { background: #fff; box-shadow: 0 0 0 1px var(--line-2), 0 12px 24px -18px rgba(23, 23, 43, .5); }
.so-ib__txt { display: grid; gap: 3px; min-width: 0; }
.so-ib__txt b { font: 700 14.5px/1.2 var(--font); color: var(--ink); }
.so-ib__txt small { overflow: hidden; white-space: nowrap; text-overflow: ellipsis; font: 500 13px/1.3 var(--font); color: var(--muted); }
.so-ib__txt em { justify-self: start; margin-top: 2px; padding: 4px 8px; border-radius: 8px; background: var(--accent-tint); font: 700 11.5px/1.2 var(--font); font-style: normal; color: var(--accent-ink); }
.so-ib__row[data-lane="t"] .so-ib__txt em { background: #FFEDF4; color: #B2386A; }
.so-ib__st { padding: 5px 9px; border-radius: var(--r-pill); font: 700 11px/1 var(--font); }
.so-ib__st--a { background: var(--green-tint); color: var(--green-ink); }
.so-ib__st--t { background: #FFEDF4; color: #B2386A; }
.so-ib__main { display: flex; flex-direction: column; min-width: 0; }
.so-ib__body { position: relative; flex: 1; min-height: 430px; }
.so-ib__th { position: absolute; inset: 0; display: flex; flex-direction: column; justify-content: flex-end; gap: 10px; padding: 18px; opacity: 0; visibility: hidden; transition: opacity .3s, visibility 0s .3s; }
.so-ib__th.is-on { opacity: 1; visibility: visible; transition: opacity .3s; }
.so-ib__th > * { flex: none; }
.so-ib__th.is-on > * { animation: soMsg .45s var(--ease-soft) both; }
.so-ib__th.is-on > :nth-child(3) { animation-delay: .9s; }
.so-ib__th.is-on > :nth-child(4) { animation-delay: 2.1s; }
.so-ib__th.is-on > :nth-child(5) { animation-delay: 3.3s; }
.so-ib__who { align-self: center; display: inline-flex; align-items: center; gap: 8px; margin: 0 0 auto; padding: 6px 12px 6px 6px; border-radius: var(--r-pill); background: var(--sand); font: 700 13px/1 var(--font); color: var(--ink); }
.so-ib__who em { font: 600 12px/1 var(--font); font-style: normal; color: var(--muted); }
.so-b--team p { background: #FFEDF4; }
.so-hcard { align-self: flex-start; display: inline-flex; align-items: center; gap: 8px; padding: 9px 13px 9px 9px; border-radius: 14px; background: var(--green-tint); font: 700 12.5px/1.2 var(--font); color: var(--green-ink); }
.so-hcard svg { width: 18px; height: 18px; padding: 3px; border-radius: 50%; background: #22C08F; color: #fff; box-sizing: border-box; }
.so-pass { align-self: center; display: inline-flex; align-items: center; gap: 10px; margin: 0; padding: 8px 14px 8px 8px; border-radius: 16px; background: #FFEDF4; font: 500 12px/1.35 var(--font); color: #8A2B53; }
.so-pass img { width: 26px; height: 26px; border-radius: 50%; object-fit: cover; }
.so-pass b { display: block; font: 700 12.5px/1.2 var(--font); color: #B2386A; }

/* ==========================================================================
   8 · CONTROLS
   ========================================================================== */
.so-ctl { list-style: none; margin: clamp(40px, 5vw, 64px) 0 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.so-ctl li { --cc: var(--accent); display: flex; flex-direction: column; padding: 18px 18px 24px; border-radius: var(--card-r); background: #fff; box-shadow: var(--card-shadow); }
.so-ctl__vis { display: grid; align-content: center; gap: 8px; height: 150px; margin-bottom: 18px; padding: 16px; border-radius: 20px; background: color-mix(in srgb, var(--cc) 7%, #fff); }
.so-ctl h3 { margin: 0 6px; font: 700 19px/1.25 var(--font); color: var(--ink); }
.so-ctl p { margin: 6px 6px 0; font: 400 15.5px/1.5 var(--font); color: var(--body); }
.so-rule { display: flex; align-items: center; justify-content: space-between; padding: 8px 10px 8px 12px; border-radius: 12px; background: #fff; }
.so-rule b { font: 600 12.5px/1 var(--font); color: var(--ink); }
.so-rule i { position: relative; width: 32px; height: 18px; border-radius: 9px; background: #D5D8E0; }
.so-rule i::after { content: ''; position: absolute; left: 2px; top: 2px; width: 14px; height: 14px; border-radius: 50%; background: #fff; transition: transform .3s; }
.so-rule i.is-on { background: var(--cc); }
.so-rule i.is-on::after { transform: translateX(14px); }
.so-tone { display: grid; gap: 4px; padding: 9px 12px; border-radius: 14px; background: #fff; }
.so-tone small { font: 700 10.5px/1 var(--font); letter-spacing: .06em; text-transform: uppercase; color: var(--cc); }
.so-tone span { font: 500 12.5px/1.35 var(--font); color: var(--ink); }
.so-tone--pub span { font-style: italic; }
.so-expert { display: flex; align-items: center; gap: 12px; padding: 12px; border-radius: 16px; background: #fff; }
.so-expert__bot { display: block; width: 62px; height: 62px; flex: none; }
.so-expert b { display: block; font: 700 14px/1.2 var(--font); color: var(--ink); }
.so-expert small { display: block; margin-top: 3px; font: 500 12px/1.35 var(--font); color: var(--muted); }
.so-langs { display: flex; flex-wrap: wrap; gap: 5px; }
.so-langs i { padding: 6px 9px; border-radius: 9px; background: #fff; font: 700 11.5px/1 var(--font); font-style: normal; color: var(--ink-2); }
.so-langs i:nth-child(2) { background: var(--cc); color: #fff; }
.so-brands { display: grid; gap: 6px; }
.so-brands > span { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; align-items: center; gap: 10px; padding: 6px 10px 6px 6px; border-radius: 12px; background: #fff; }
.so-brands .so-av { width: 26px; height: 26px; font-size: 10px; }
.so-brands b { font: 700 12.5px/1 var(--font); color: var(--ink); }
.so-brands small { font: 600 11px/1 var(--font); color: var(--muted); }
.so-rep { display: grid; gap: 8px; }
.so-rep > span { display: grid; grid-template-columns: 112px minmax(0, 1fr); align-items: center; gap: 10px; }
.so-rep small { font: 600 12px/1 var(--font); color: var(--ink-2); }
.so-rep i { height: 10px; border-radius: 5px; background: linear-gradient(90deg, var(--cc) calc(var(--v) * 100%), #fff 0); }

/* ==========================================================================
   RESPONSIVE
   ========================================================================== */
@media (max-width: 1100px) {
  .so-hero__grid { grid-template-columns: minmax(0, 1fr); }
  .so-hero__copy, .so-stage { max-width: 680px; }
  .so-ctl { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 960px) {
  .so-where { grid-template-columns: minmax(0, 1fr); max-width: 560px; margin-inline: auto; }
  .so-how, .so-split { grid-template-columns: minmax(0, 1fr); max-width: 640px; margin-inline: auto; }
  .so-thread, .so-msgr, .so-dmphone { order: -1; }
  .so-split--flip .so-msgr { order: 0; }
  .so-igpost { grid-template-columns: minmax(0, 1fr); max-width: 560px; }
  .so-igpost__pic { min-height: 280px; }
  .so-sac { grid-template-columns: minmax(0, 1fr); max-width: 560px; }
  .so-ib { grid-template-columns: minmax(0, 1fr); max-width: 560px; }
  .so-ib__side { border-right: 0; border-bottom: 1px solid var(--line); }
  .so-ib__body { min-height: 380px; }
}
@media (max-width: 600px) {
  .so-hero__title { font-size: clamp(32px, 8.6vw, 48px); }
  .so-hero__ctas .btn { width: 100%; }
  .so-stage { padding: 14px; border-radius: 26px; }
  .so-tabs { flex-wrap: nowrap; }
  .so-tab { gap: 5px; height: 32px; padding: 0 9px 0 7px; font-size: 11.5px; }
  .so-tab img { width: 13px; height: 13px; }
  .so-tab { white-space: nowrap; }
  .so-phone { height: 600px; }
  .so-stage__bot { right: -6px; width: 72px; height: 72px; }
  .so-ctl { grid-template-columns: minmax(0, 1fr); }
  .so-pair { padding: 14px; font-size: 14.5px; }
  .so-ib__tab { font-size: 13px; gap: 6px; }
  .so-ib__st { display: none; }
  .so-thread__body, .so-msgr__body { height: 460px; }
  .so-dmphone__body { height: 400px; }
}
@media (max-width: 400px) {
  .so-tab img { display: none; }
  .so-tab { padding: 0 10px; }
}
@media (prefers-reduced-motion: reduce) {
  .so-typing i { animation: none; }
}